Privacy Policy

This privacy notice provides you with details of how we collect and process your personal data through your use of our site http://www.opro.com (the “Site”)

OPRO is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Contact Details

Our full details are:

Full name of legal entity: OPRO Limited

Email address: [email protected]

Postal address:

1 The Willows

Mark Road

Hemel Hempstead

HP2 7BN

UK

Telephone: +44 (0)1442 430 690. Our opening times are Monday – Friday 9am – 5:30pm.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes, or if you want us to remove your data, by emailing us at [email protected]

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process the following categories of personal data about you:

  • Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims.
  • Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions.
  • User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases and to enable publication and administration of our website, other online services and business.
  • Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising.
  • Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website and marketing content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to get in touch with you about a product you’ve previously ordered that you may want to repurchase or inform you about discounts or new specifications available on that product, based on your legitimate interest as a previous customer of that product. We also operate our email marketing strategy based on the grounds of consent in that our marketing emails like weekly newsletters will only be sent to you if you have provided GDPR compliant consent beforehand.
  • We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you.

Sensitive Data

We do not collect any of the following Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data except as below. We do not collect any information about criminal convictions and offences.

The manufacturing process requires an impression and model of your mouth to be made based on which the mouthguard is manufactured. These are unique to the particular wearer and could be used to identify you.

Where we are required to collect personal data by law, or under the terms of the contract between us and you, you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at [email protected] In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy below for more details about this.

We comply with local laws and do not allow children to register on the Site when they are under the legal age limit of the country in which they reside.

We may receive data from third parties such as analytics providers, advertising networks, search information providers, and providers of technical, payment and delivery services. These third parties may be based outside the EU.

We may also receive data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests.

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications, and you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.

We will not share your personal data with any third party for their own marketing purposes.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at [email protected] at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

We may have to share your personal data with the parties set out below:

  • Service providers who provide IT and system administration services (including technical support, call answering and marketing services) to us as a company.
  • Professional advisers including lawyers, bankers, auditors and insurers
  • Government bodies that require us to report processing activities.
  • Third parties from which we purchase products or services in order to deliver to you as a customer (including carriers).

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Some of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:

  • We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
  • Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, and if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and, where the lawful ground of processing is consent, to withdraw consent.

You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at [email protected] with the details of what you would like us to do with your data.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

The Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website.

We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.

  1. Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Basket”.
  2. Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
  3. Customer preference cookies – when you are browsing or shopping, these cookies will remember your preferences so we can make your shopping experience as seamless as possible, and more personal to you.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.

You can set your browser to delete cookies, refuse all or some cookies, or to alert you when websites set or access cookies. Please note that by deleting or disabling future cookies, your user experience may be affected and some parts of the website may become inaccessible or not function properly.

Further information about cookies can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies.

OPRO perfect fit for Kookaburras and Hockeyroos

The Kookaburras and Hockeyroos will rest assured knowing their teeth (and smiles)...

Read more…

OPRO and England & GB Hockey announce partnership extension

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced......

Read more…

GIANTS NAME OPRO OFFICIAL MOUTHGUARD FOR 2021

Huddersfield Giants are pleased to announce OPRO as their official mouthguard for the 2021 Super League season......

Read more…

Hockey Wales Renew Partnership With OPRO

Hockey Wales and mouthguard supplier, OPRO, have announced a continuation of their partnership which sees OPRO continue as......

Read more…

Nib Teams Up With The Blues To Protect The Little Smiles Of Junior Rugby Players

nib New Zealand (nib) has partnered with the Blues to launch its nib Little Legends Little Smiles initiative, giving 1,000 PIC Junior Rugby players the ultimate protection with their very own OPRO custom-fit mouthguards.....

Read more…

BRITISH & IRISH LIONS PARTNER WITH OPRO MOUTHGUARDS

The British & Irish Lions has today announced a new licensing partnership with the world’s largest mouthguard manufacturer, OPRO.....

Read more…

OPRO SIGN THREE YEAR DEAL WITH WRU

The Welsh Rugby Union has signed a new partnership with world leading mouthguard brand, OPRO, to fit and supply all of its elite teams until 2024.....

Read more…

OPRO Announces New Partnership with MyPlayers1

Player safety and welfare have in recent years justly received more and more attention in rugby. It is in this light that we are extremely happy to announce that MyPlayers has entered into a three-year sponsorship agreement with the world-renowned manufacturer of mouthguards.....

Read more…

OPRO Renews as Official Mouthguard of Leicester Tigers

We are delighted to announce the renewal of our longstanding partnership with the Leicester Tigers, which sees OPRO continue as the official mouthguard for the Club. The partnership brings with it the introduction of the next generation of smart mouthguards, OPRO+, embedded with PROTECHT’s state-of-the-art sensor technology...

Read more…

OPRO Renews as Official Mouthguard of Harlequins

We are delighted to announce the renewal of our longstanding partnership with Harlequins, which sees OPRO continue as the official mouthguard for the Club. Harlequins is one of the oldest and most famous rugby clubs in the world. Founded in 1866 and renowned for its expansive style of rugby and quartered shirt, the Club has, throughout its vibrant history, been a proud innovator in the game both...

Read more…

OPRO and Sports & Wellbeing Analytics Launch Micro-chipped Mouthguards

OPRO is changing the face of safety in sport. We've teamed up with Sports & Wellbeing Analytics to create wearable technology that will be used to track impact and provide real-time data to coaches and trainers on the side lines. This is a huge step in athlete safety, player management, and prolonging careers. Click the link below to read more about OPRO+.

Read more…

OPRO Sign England Rugby Star as Rugby Brand Ambassador

OPRO is proud to announce Vicky Fleetwood as our new Brand Ambassador. The England Rugby star will be working to inspire the next generation of young athletes and to promote the importance of wearing a mouthguard during sport.

Read more…

OPRO announce partnership with The Sharks

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced an official partnership with South African Rugby Union team, The Sharks.

Read more…

OPRO, announce partnership with USA Taekwondo

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced a new long-term partnership with USA Taekwondo, the national governing body for Taekwondo in the USA.

Read more…

OPRO, the world’s largest mouthguard manufacturer, is an Official Sponsor of USA Wrestling

USA Wrestling is proud to announce that OPRO, the world’s largest manufacturer of the most technically advanced mouth guard, will be an official sponsor through the 2021 season.

Read more…

OPRO launch partnership with England Lacrosse

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced their official partnership with England Lacrosse, the national governing body for Lacrosse in England.

Read more…

OPRO announce partnership with Football Canada

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced a new three-year partnership with Football Canada, the governing body of Canadian Football who seek to foster safe and ethical participation in the sport.

Read more…

OPRO announce partnership with Rugby New Jersey

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced a new, long-term partnership with Rugby New Jersey, the governing body for Youth Rugby in New Jersey USA.

Read more…

OPRO announce partnership with children’s charity of rugby, Wooden Spoon, in world record fundraising attempts

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced a new partnership with Wooden Spoon, the children’s charity of rugby that aims to transform the lives of children and young people with a disability or facing disadvantage through the power of rugby.

Read more…

OPRO ANNOUNCES PARTNERSHIP WITH USA RUGBY

LAFAYETTE, CO - OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced a new partnership with USA Rugby.

Read more…

BIANCA WALKDEN BECOMES AN OPRO AMBASSADOR

The announcement comes off the back of another scintillating performance from Bianca at the European Taekwondo Championships in Kazan earlier this month, where Walkden took home a silver medal and team GB finished their most successful Europeans with seven medals in total.

Read more…

OPRO LAUNCH LICENSING PARTNERSHIP WITH WOMEN’S GAELIC PLAYER’S ASSOCIATION

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced the renewal of its official partnership with the Women’s Gaelic Player’s Association (WGPA).

Read more…

OPRO ANNOUNCE LICENSING PARTNERSHIP WITH GAELIC ATHLETIC ASSOCIATION AND GAELIC PLAYERS ASSOCIATION

OPRO has had a partnership with the GAA and GPA since 2013 and as part of the new agreement, OPRO has been granted the rights for a further five years.

Read more…

OPRO and England & GB Hockey announce partnership extension

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced the renewal of its official partnership agreement with England and GB Hockey.

OPRO are delighted to renew their partnership with England and GB Hockey for a further four years up to 2021.

Read more…

DANIELLE WATERMAN AND JORDAN THOMAS BECOME OPRO AMBASSADORS

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced the signings of England women’s rugby star, Danielle Waterman, and British Karate world champion, Jordan Thomas, as brand ambassadors.

Read more…

UFC ANNOUNCES GLOBAL LICENSING PARTNERSHIP WITH OPRO

UFC®, the world’s premier MMA organisation, announces a multi-year global licensing agreement with OPRO®, the world’s largest manufacturer of mouthguards. Beginning in 2018, OPRO® will be able to produce a UFC® branded range of Custom Fit, Self-Fit and Snap Fit mouthguards. As well as supplying bespoke mouthguards to UFC® athletes currently battling in the world famous UFC® Octagon.

Read more…

OPRO announce partnership and licensing agreement with American Youth Football

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced its official partnership agreement with American Youth Football. As part of the new agreement, OPRO has been granted the rights for 3 years to produce special American Youth Football branded mouthguards, as well as being the official mouthguard of the National Championships and the All Star game. OPRO will provide mouthguards to every player and team who participate at the National Championships finals 2017-2021, meaning in excess of 20,000 mouthguards will be donated.

Read more…

OPRO announce partnership with Rugby Australia

OPRO, producer of the world’s most technically advanced mouthguard, today announced that they are the official mouthguard partner of Rugby Australia. OPRO are delighted to renew their longstanding partnership with Rugby Australia for a further four years, taking in the 2019 Rugby World Cup.

Read more…

OPRO announce partnership with 11 AVIVA Premiership Rugby teams

OPRO, producer of the world’s most technically advanced mouthguard, today announced that they are the official mouthguard partner of 11 AVIVA Premiership Rugby teams, including: Harlequins, Bath Rugby, Exeter Chiefs, Gloucester Rugby, Leicester Tigers, London Irish, Newcastle Falcons, Northampton Saints, Sale Sharks, Wasps and Worcester Warriors.

Read more…

OPRO announce licensing partnership with England Rugby

OPRO, the world’s largest manufacturer of the most technically advanced mouthguard, today announced the renewal of its official licencing agreement with England Rugby.

Read more…

Official Supplier To

ACB MMA
Auckland Blues
AYF
British Basketball
Cardiff Blues
Castleford Tigers
Chiefs
England Hockey
England Rugby League
England Rugby
England Lacrosse
GAA
GB AFL
GB Taekwondo
Gloucester Rugby
Harlequins
Hockey Wales
Huddersfield Giants
Hurricanes
Lacrosse Scotland
Leeds Rhinos
Leicester Tigers
Lions
London Irish
Melbourne Rebels
New Zealand Rugby
Newcastle Falcons
Northampton Saints
Scarlets
Scottish Hockey
Toronto Wolfpack
Wakefield
Wasps
Worcester Warriors
Hong Kong Rugby
Football Canada
USA Taekwondo
New Jersey Rugby
Albany Empire
Exeter
Warrington Wolves
Bristol Bears
Catalans Dragons
CF MMA
Coventry Blaze
D1A Rugby
Dragons
FIBA
France Hockey
GB Hockey
GB Rugby League
GEMMAF
German Ju Jutsu
Good Sports
Hockey Ireland
Hull F.C.
Hull Kingston Rovers
International Basketball Foundation
Leigh Centurions
Mens Canada Lacrosse
myplayers logo in circle
PHL
Pop Warner
Queensland Reds
RPA
Rugby NY
Sale Sharks
Salford Red Devils
Sharks
Somoa Rugby
South African Hockey
Taekwondo Canada
UAMMA
UFC
USA Rugby
USA Taekwondo
Wales Lacrosse
Wallabies
Waratahs
WCalisthenicsO
WGPA
Widnes Vikings
Womens Canada Lacrosse
Wooden Spoon
Wrestling Canada Lutte